Solar Installation Process Overview

1. Initial Contact

• Inquiry: The process begins when the customer reaches out via our website, telephone, email or through recommendation to express interest in solar installation.

2. Consultation

• Site Assessment: A solar consultant will conduct an on-site evaluation of the property to assess roof conditions, shading, and the existing electrical system.
• Energy Needs Analysis: We will discuss the customer’s energy consumption patterns and objectives to tailor a suitable solar solution.

3. Proposal and Quotation

• System Design: Following the assessment, we will create a customized solar system design based on the customer’s specific needs.
• Quotation Issuance: A detailed quotation will be provided, outlining system specifications, associated costs, and projected savings.

4. Deposit Payment

• Confirmation of Agreement: Upon acceptance of the quotation, a deposit of approximately 10% of the total project cost will be required to secure the installation schedule.
• Insurance Protection: All deposits are insured through the IWA (Insurance Backed Guarantee Scheme), providing customers with peace of mind regarding their investment.

5. DNO Permissions and Approvals

• G98 or G99 Permissions: Our team will submit the necessary applications for permits and approvals to local authorities.
• Utility Interconnection: We will also handle the application for interconnection with the local utility provider.

6. Installation Preparation

• Scheduling: A mutually agreeable installation date will be established, and the customer will be informed of any necessary preparations.

7. Mid-Project Payment

• Payment Requirement: A second payment may total up to 60% of the total installation value and is due two weeks prior to the commencement of installation to confirm the schedule.

8. System Installation

• Execution of Installation: On the scheduled installation day, our professional team will perform the following:
  • Roof Preparation: Conduct any necessary preparations on the roof.
  • Mounting System Installation: Install the racking system securely on the roof.
  • Panel Installation: Affix the solar panels to the racking system.
  • Electrical Connections: Complete the necessary wiring from the panels to the inverter and electrical panel.
  • Inverter Installation: Install the inverter(s) to convert direct current (DC) from the solar panels to alternating current (AC) for household use.

9. Final Inspections and Commissioning

• Inspection Process: We will coordinate with local authorities or third-party inspectors to ensure compliance with building codes and regulations.
• System Testing: A thorough testing of the system will be conducted to ensure optimal performance.

10. Handover

• Final Review: A comprehensive walkthrough will be conducted with the customer to explain system operations and answer any queries.
• Final Payment: The remaining balance will be collected upon successful completion of the installation and inspection.

11. Post-Installation Support

• Monitoring Setup: Assistance will be provided to set up any monitoring systems, allowing the customer to track solar energy production.
• Warranty and Maintenance Information: We will provide details regarding warranty coverage and available maintenance services.

Payment Structure

1. 10% Deposit: Due upon acceptance of the quotation, insured through the IWA scheme.
2. Second Payment: Totaling up to 60% of the total installation value, due two weeks prior to the start of installation.
3. Final Payment: Due upon handover after successful installation and inspection.

We are committed to providing a secure and professional solar installation experience. If you have any questions or need further clarification at any stage, please do not hesitate to reach out. We look forward to assisting you in your transition to solar energy!